Privacy Policy

This Privacy Policy describes how Peter Barry Surveyors collects, uses and discloses certain personal information through our company.

Peter Barry Chartered Surveyors is committed to ensuring that your privacy is protected and our use of your personal information is governed by this Privacy Policy.

This Privacy Policy will be continuously assessed against new technologies, business practices and our clients’ needs. As we update and diversify our products and services, this Privacy Policy may evolve. We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. We will try to post any changes to this Privacy Policy before they become effective. If we make any material changes to this Privacy Policy, we will notify you here, by email or by means of a notice on our Site’s home page

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities
  • How to make a complaint

What data do we collect?

Peter Barry Chartered Surveyors collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Professional information (such as job title, department and name of organisation)
  • Content you provide (such as job and education history, comments, responses to questions)
  • Where you are not the legal owner of the property, we will request details from you as to your ability act on behalf of the owners such as a Power of Attorney, Guardianship Order of Grant of Probate.
  • If we are dealing with an entity such as a company, trust or charity, we may need to obtain personal information for the beneficiaries of the entity and those in a position of control. This will include, but is not limited to, identity and address documents. We may also need to collect information on other individuals who have an interest in the property who are not considered to be our customers.
  • Where we are working alongside third parties such as solicitors, architects, and other professionals we may need to share these documents on the basis of legitimate interests.

How do we collect your data?

You directly provide Peter Barry Surveyors with most of the data we collect. We collect data and process data when you:

  • Call or email us.
  • Voluntarily complete a postal enquiry.
  • Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources:

  • Third-party data from other companies we work with.

How will we use your data?

Under data protection legislation we are only permitted to use your personal information if we have a legal basis for doing so. Peter Barry Chartered Surveyors collects your data for:

  • Where we need information to perform the contract we have entered into with you.
  • Creating and managing files we set up with you as our client or appointing owner.
  • Evaluating your interest in employment and contacting you regarding possible employment with Peter Barry Chartered Surveyors.
  • Operating, evaluating and improving our business (including developing new services; managing our communications; determining the effectiveness of and optimizing our advertising; analysing services, websites, mobile applications and any other digital assets; facilitating the functionality of our websites, and mobile applications and any other digital assets).
  • Enforcing our Terms and Conditions or other legal rights.
  • As may be required by applicable laws and regulations or requested by any judicial process or governmental agency having or claiming jurisdiction over Peter Barry Chartered Surveyors.

If you agree, Peter Barry Chartered Surveyors will share your data with our partner companies so that they may offer you their services.

  • Carter Fielding Chartered Surveyors.
  • Peter Barry Estate Agents.

How do we store your data?

Peter Barry Chartered Surveyors store your personal information on a secure server, and use procedures designed to protect the personal information we collect from unauthorised access, destruction, use, modification or disclosure.

Although we will take (and require our third-party providers to take) commercially reasonable security precautions regarding your personal information collected from and stored on the Site, due to the open nature of the Internet, we cannot guarantee that any of your personal information stored on our servers, or transmitted to or from a user, will be free from unauthorized access, and we disclaim any liability for any theft or loss of, unauthorized access or damage to, or interception of any data or communications. By using the Site, you acknowledge that you understand and agree to assume these risks.

The period for which we will keep your personal information will depend on the type of service you have requested from us. The retention period may be longer than the period for which we are providing services to you where we have statutory or regulatory obligations to retain personal information for a longer period, or where we may need to retain the information in case of a legal claim.

What are your data protection rights?

Peter Barry Chartered Surveyors would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

  1. The right to access – You have the right to request Peter Barry Chartered Surveyors for copies of your personal data. We may charge you a small fee for this service.
  2. The right to rectification – You have the right to request that Peter Barry Chartered Surveyors correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
  3. The right to erasure – You have the right to request that Peter Barry Chartered Surveyors erase your personal data, under certain conditions.
  4. The right to restrict processing – You have the right to request that Peter Barry Chartered Surveyors restrict the processing of your personal data, under certain conditions.
  5. The right to object to processing – You have the right to object to Peter Barry Chartered Surveyors’ processing of your personal data, under certain conditions.
  6. The right to data portability – You have the right to request that Peter Barry Chartered Surveyors transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Privacy policies of other websites

Our website contains links to other websites such as Trustpilot.com. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 8th October 2019.

How to contact us

If you have any questions about our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: surveyors@peterbarry,co.uk

Call us: 0207 183 2578

Or write to us at: Peter Barry Surveyors, 58-60 Kensington Church Street, London W8 4DB

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Peter Barry Chartered Surveyors has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Shaun Blake who was my surveyor was professional, friendly and knowledgeable. He took time to examine my property and produce a very detailed and informative report. I will definitely use 'Peter Barry ' in future and will have no problem recommending the company to others.
Had a Level 2 survey carried out recently, excellent service, clear and concise report delivered on time. Great service from start to finish from our first point contact Joanne to the surveyor Justin. Happily recommend.
Response from the owner:Thank you for your kind words and recommendation. We're delighted to hear you received excellent service from Joanne and Justin, and that the report met your expectations. We appreciate your feedback and look forward to assisting you again in the future.
Fantastic company, very professional and provided an excellent service for my help to buy property valuation.
Response from the owner:Thank you for your review. We're delighted to hear you found our service professional and helpful for your property valuation. We look forward to assisting you again in the future.
Excellent service!

We booked a survey with Peter Barry Surveyors for the purchase of a home. Maianh was very quick to respond to our initial email and all follow up conversations. They also set us up with a pre-survey phone call with David Breeze (surveyor) who took the time to explain how the survey is conducted. They arranged access to the property directly with the realtor, and we received the report 4 working days later, after which we had another call with David to discuss the report and explained to us what the next steps were. We are now in the process of conducting the specialist surveys (with other companies) as per their recommendation.

Very helpful, very friendly, and professional.
Response from the owner:Thank you very much for your excellent review! We are delighted that you found our team to be helpful, friendly, and professional throughout the process, and I will certainly share your comments with Maianh and David. Thank you for choosing Peter Barry Surveyors!
I received an excellent service, with great communication, this company is fantasic, very helpful and highly recommended.
Response from the owner:Thank you for your recommendation.
Peter Barry just completed a party wall award for us in preparation for works on our property. They will fast, reliable and kept us in the loop throughout the process
Response from the owner:We appreciate your review Mr Pemberton, thank you.
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